Privacy Policy
Draft version, under legal review.
Privacy and Protection of Personal Information.
Working Draft · Version 1.0
Effective Date: July 29, 2026
Last Updated: July 29, 2026
1. About This Policy
ONKA INC. ("ONKA," "we," "us," or "our") recognises the importance of protecting personal information.
This Privacy Policy explains how ONKA collects, uses, communicates, retains, and protects personal information in connection with its website, business activities, communications, and services.
ONKA operates in Ottawa (Ontario), Canada, and handles personal information in accordance with applicable privacy requirements.
2. Person Responsible for Personal Information
ONKA has designated Joshua Onyema, Chief Technology Officer, as the Person Responsible for the Protection of Personal Information. He may be contacted at privacy@onkalabs.com.
Joshua Onyema
Chief Technology Officer
ONKA INC.
Ottawa (Ontario), Canada
Email: privacy@onkalabs.com
Questions, requests, and complaints concerning personal information may be directed to this address.
3. Information We May Collect
Depending on how you interact with ONKA, we may collect:
- Name
- Email address
- Telephone number
- Company or organisation
- Job title
- Business contact information
- Information submitted through forms
- Demo requests
- Communications with ONKA
- Project requirements
- Contract information
- Transaction and billing information
- Support requests
- Other information voluntarily provided to ONKA
We aim to collect only information reasonably necessary for identified business purposes.
4. How We Collect Information
We may collect personal information when you:
- Visit or interact with our website
- Contact ONKA
- Submit a form
- Request information
- Request a demo
- Schedule or attend a meeting
- Communicate with our team
- Become a client
- Enter into an agreement with ONKA
- Participate in a project
- Request support
We may also receive appropriate business contact information through referrals, professional relationships, networking, or publicly available business sources where permitted by law.
5. Why We Use Personal Information
We may use personal information to:
- Respond to enquiries
- Communicate with prospective clients
- Conduct sales and discovery
- Prepare demonstrations and proposals
- Define project scope
- Enter into and administer agreements
- Deliver services
- Manage projects and client relationships
- Provide support
- Administer billing and payments
- Maintain business records
- Protect our systems
- Prevent misuse or security threats
- Comply with applicable legal obligations
6. Consent and Your Choices
Where required, ONKA obtains consent for the collection, use, or communication of personal information.
Where optional website technologies are used, visitors may be provided with controls allowing them to accept or decline applicable categories.
Depending on the website's configuration, these categories may include:
- Preferences
- Analytics
- Personalisation
- Marketing
Your choices may affect certain optional website features but should not prevent access to basic website functionality unless the relevant technology is necessary to provide a requested function.
7. Cookies and Similar Technologies
ONKA may use cookies and similar technologies according to the configuration of its website.
Detailed information about the technologies currently used, their purposes, and available choices is provided in the ONKA Cookie Policy.
Where technologies involving identification, localisation, or profiling are used, ONKA will provide applicable information and controls as required.
8. Communication to Service Providers
ONKA does not sell personal information.
We may communicate information to service providers where reasonably necessary to operate our business or deliver our services.
Providers may include those supporting:
- Hosting and cloud infrastructure
- Email and collaboration
- CRM
- Domain services
- Content management
- Payment processing
- Accounting
- Security and monitoring
- Other business operations
Some providers may process information outside Quebec.
9. Retention
ONKA retains personal information only as long as reasonably necessary for its identified purposes, contractual requirements, legitimate business records, and applicable legal obligations.
When information is no longer required, ONKA will take appropriate measures to destroy or anonymise it where applicable.
10. Security
ONKA uses reasonable administrative, organisational, and technical safeguards designed to protect personal information.
These may include:
- Access controls
- Multi-factor authentication
- Secure credential management
- Restricted administrative access
- Secure hosting
- Repository controls
- Internal security policies
No system can guarantee absolute security.
11. Confidentiality Incidents
ONKA maintains procedures for responding to confidentiality incidents involving personal information.
Where required, ONKA will assess the risk presented by an incident and make applicable notifications.
ONKA also maintains an internal incident register.
12. Your Rights
Subject to applicable law, you may have rights to:
- Request access to personal information
- Request correction
- Withdraw consent where applicable
- Ask questions about ONKA's handling of your information
- Submit a privacy complaint
- Exercise other applicable privacy rights
Requests may be submitted to:
13. Client Projects
ONKA may develop technology that processes personal information on behalf of clients.
Where a client determines the purposes for which information is processed, the client's privacy practices and applicable contractual arrangements may govern that processing.
This Privacy Policy governs ONKA's own organisational privacy practices and does not replace privacy policies clients may require for their own websites or services.
14. Artificial Intelligence and Personal Information
As a technology company, ONKA may use or develop artificial intelligence systems in connection with its services.
ONKA does not intentionally submit personal information to third-party AI services without considering the purpose, necessity, confidentiality, and applicable privacy requirements.
Where ONKA develops or operates AI solutions for clients, the collection and processing of personal information will depend on the particular system and the respective responsibilities of ONKA and the client.
15. Children
ONKA primarily provides technology services to businesses and organisations.
ONKA's general business website and services are not directed toward children, and ONKA does not intentionally seek to collect personal information directly from children through its general business website.
If ONKA becomes aware that personal information concerning a minor has been collected in circumstances requiring specific consent or other protections, ONKA will take appropriate action in accordance with applicable law.
16. Third-Party Websites and Services
ONKA's website, applications, or communications may contain links to websites or services operated by independent third parties.
ONKA is not responsible for the privacy practices of independent third parties.
Individuals should review the applicable privacy policies of those services before providing personal information to them.
17. Changes
ONKA may update this Privacy Policy when its services, technologies, vendors, or data practices change.
The current version will be made available online.
18. Contact
Joshua Onyema
Chief Technology Officer
Person Responsible for the Protection of Personal Information
ONKA INC.
Ottawa (Ontario), Canada
Email: privacy@onkalabs.com
See also: Terms of Service · Cookie Policy